Terms
and Conditions:
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Offers:
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Verbal offers are
non-binding.
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Written offers will
be given to the client once Language Factory has reviewed the relevant text.
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Offers exclude any
eventual extra expenses that may occur.
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The
final price can differ from the offer by up to
a
maximum
of
15% (excluding
extra expenses
incurred and VAT).
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The
rate takes the complexity of the text to be translated/ proof-read/ written
into consideration.
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Work
carried
out at
short notice (within 48, respectively 24 hours, dependant on the length and
complexity of the text) is subject to a supplement of +25-100% (minimum 50
CHF), dependant on the length of the text and the agreed delivery time and
date.
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Offers
issued
are to be used as a recommended price (valid for 30 days after date
of issue).
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The
final price is determined according to the total of lines translated into
the target language.
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Language Factory, Fiona Anderegg-Grime, will where possible carry out the
work.
In
the event that this may not be possible for whatever reason, further
contacts will be advised where possible.
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Language Factory will carry out all work given based on the current valid
price list
as seen on the website.
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New
clients may be asked to pay a deposit before work is carried out.
All rates
exclude VAT. The currently valid price list is an integral part of these
general terms and conditions.
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Payment Conditions:
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Bills for translation work and teaching (groups only) are to be paid within
30 days after the work is delivered/ carried out.
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A
deposit may be requested for group teaching.
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Individual tuition is to be paid either in advance or on the spot.
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Delivery:
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If
no clear deadline is given, Language Factory will carry out the work as
quickly as possible.
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Delivery deadlines must be clearly agreed by the client and Language
Factory.
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Work
carried out based on the standard rates will be, depending on the length of
the text, delivered after 3 working days, at the earliest. Otherwise an
express supplement should be taken into account.
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Language Factory cannot accept any responsibility
for delays caused by for example problems with the post, telecom or Internet
providers.
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General Terms and Conditions:
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The
final price is based on the number of lines
and keystrokes
in the target language.
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The
standard line contains 55 keystrokes (including numbers and empty strokes).
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Numbers and text in table form will be converted into standard lines.
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Lines containing under 30 keystrokes will be converted into standard lines.
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Terminology lists will be calculated according to the time required to
compile them.
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Manuscripts must be clearly legible. Texts that are not may be subject to a
supplement.
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The
classification of the rates to be applied is made by Language Factory, once
the text has been assessed.
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Usual costs
(normal
telephone, e-mail,
fax
and postage costs, etc.) are included
in the basic price.
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Expenses (apart from normal postage, fax and e-mail) will be charged to the
client.
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Delivery costs
(express
postage/
courier
costs, etc.)
plus extra costs for
discs, telephone, modem, fax, post and e-mail costs may be calculated as
expenses.
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Any
research required for the work undertaken will be undertaken in a
conscientious manner
and may be billed as an extra expense, depending on the amount of research
required by the text.
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Due
to the complexity of the creative process and the complexity of
copyright legislation, the recommended prices may not be applicable for work
on texts which may be published in any form (titles, slogans, advertising
texts, etc.).
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In
the event that work that has been agreed upon
by both parties and the price offer accepted by the client is
for any reason not delivered
to Language Factory on the date agreed, or cancelled at the last moment,
Language Factory
reserves the right to bill the client for the time reserved for the work.
Should Language Factory be advised of a change of date or cancellation more
than 48 hours before the date agreed with the client, then this extra charge
will not be applied.
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Other:
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Professional discretion and secrecy is guaranteed.
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Texts to be printed should be, where possible, read through by the client
(at least numbers and figures).
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Responsibility for checking addresses, telephone numbers, etc. must be
accepted by the clients for products going to print.
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Queries:
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Queries about translations carried out must be made within 30 Days after
receipt of the translated text – the text will otherwise be taken as
accepted by the client.
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Should the queries be well-founded, Language Factory will of course revise
the initial translation or, if applicable, let the translation be reworked/
translated again by a third party.
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Once this has taken place, further
claims by the client will not be accepted.
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Place of Jurisdiction:
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Translations
· Proof-Reading
· Copy-Writing
·
Teaching
Language Factory
Fiona Anderegg-Grime
Schleifetobelweg 8 CH-8810 Horgen
Tel: ++41 (0)1
770 3540 Fax: ++41
(0)1 770 3541 info@languagefactory.net www.languagefactory.net
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